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Privacy Policy

Last updated: June 27, 2025

Important Notice

Quackscape is currently in early development. This privacy policy may be updated as we add new features and services.

Table of Contents

  • 1. Introduction
  • 2. Information We Collect
  • 3. How We Use Your Information
  • 4. Cookies and Tracking Technologies
  • 5. Information Sharing and Disclosure
  • 6. Data Security
  • 7. Data Retention
  • 8. Your Rights and Choices
  • 9. Children's Privacy
  • 10. International Data Transfers
  • 11. Changes to This Policy
  • 12. Contact Information

1. Introduction

Welcome to Quackscape ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our virtual tour creation platform and related services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

This Service is provided by:

Private.coffee
c/o K. Mitterer
Gartengasse 22/7/3
8010 Graz, Austria
https://private.coffee

This Privacy Policy applies to information we collect:

  • On our website and web application
  • In email, text, and other electronic messages between you and us
  • Through mobile and desktop applications
  • When you interact with our advertising and applications on third-party websites and services

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you voluntarily provide to us when you:

  • Register for an Account: Email address, password, and optionally your name
  • Create Content: Virtual tours, scenes, images, videos, and descriptions you upload
  • Update Your Profile: Any additional information you choose to add to your profile
  • Contact Us: Information you provide when you contact our support team

2.2 Information We Collect Automatically

When you access or use our Service, we may automatically collect certain information, including:

  • Log Data: IP address, browser type and version, browser plug-in types and versions, operating system and platform

IP addresses are automatically shortened to protect your privacy. We do not store full IP addresses. All log data is stored for no longer than 48 hours.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

3.1 Provide and Maintain Our Service

  • Create and manage your account
  • Process and complete transactions
  • Provide customer support
  • Send you Service-related notices

3.2 Improve and Develop Our Service

  • Understand and analyze how you use our Service
  • Develop new products, services, features, and functionality
  • Conduct research and analysis
  • Test and troubleshoot new products and features

3.3 Communicate with You

  • Send you updates, security alerts, and administrative messages
  • Respond to your comments, questions, and requests
  • Send you marketing communications (with your consent)
  • Provide you with news and information about our Service

3.4 Ensure Safety and Security

  • Detect, prevent, and address technical issues
  • Protect against harmful, deceptive, fraudulent, or illegal activity
  • Protect the rights and property of Quackscape and others
  • Enforce our Terms of Service and other policies

4. Cookies and Tracking Technologies

4.1 What Are Cookies

Cookies are small data files that are placed on your device when you visit a website. We use cookies and similar tracking technologies to track activity on our Service and hold certain information.

4.2 Types of Cookies We Use

Essential Cookies
These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website.
Authentication Cookies
We use these cookies to remember you when you're logged in, so you don't have to log in every time you visit.

Since all of those cookies are essential for the operation of our Service, we do not ask for your consent to use them.

5. Information Sharing and Disclosure

We may share your information in the following situations:

5.1 With Your Consent

We may share your personal information for any purpose with your explicit consent.

5.2 Service Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our Service to another company.

5.3 Legal Requirements

We may disclose your information if we are required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5.4 Vital Interests and Legal Rights

We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures include:

  • Encryption of data in transit
  • Access controls and authentication mechanisms
  • Incident response procedures

However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to:

  • Comply with our legal obligations
  • Resolve disputes
  • Enforce our legal agreements and policies
  • Provide our services to you

When we have no ongoing legitimate need to process your personal information, we will delete it.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

8.1 Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

8.2 Correction

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

8.3 Deletion

You have the right to request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

8.4 Restriction of Processing

You have the right to request that we restrict the processing of your personal information in certain circumstances.

8.5 Objection

You have the right to object to our processing of your personal information where we are relying on a legitimate interest.

8.6 Withdrawal of Consent

Where we are relying on consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact information provided below.

9. Children's Privacy

Our Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

If you believe we might have any information from or about a child under 13, please contact us immediately.

10. International Data Transfers

Your information, including personal information, will never be transferred to and maintained on computers located outside the European Economic Area (EEA).

If you are located outside the country where our servers are located and choose to provide information to us, please note that we transfer the data, including personal information, to our servers and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

11. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last updated" date at the top of this Privacy Policy

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Quackscape Privacy Team

  • Email: support@private.coffee
  • Matrix: Join our Matrix room
  • Website: private.coffee

We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

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